Do you need technical support from our support and have already made an appointment for remote maintenance via TeamViewer? Then please click on the following link and run the file:
Then please click on the following link and run the file:
As soon as you click on "Start", our trained staff will send you a request for remote maintenance.
You have to allow this and you can start.
You will receive the following overview at the bottom right of the screen if the connection has been successfully established. You will still have the option to access your keyboard and mouse. We do not advise you to do this during remote maintenance, as this will block our trained staff from accessing your mouse pointer.
If you have any questions or if you have received a question from our staff, you can chat under the TeamViewer overview.
If you have any questions, our customer service will be happy to help you by phone on 0800 11 000 77 or by email to firstname.lastname@example.org.