The normal Audials product activation window looks like this:
If the box for entering the activation key is shorter, this indicates that you have or had this Audials version pre-installed.
During activation, a message may appear stating that the key is not valid. However, this message is caused by the pre-installed version.
If you have already uninstalled the previous version and it still does not work, these instructions will help you!
Remove registration remnants and reinstall Audials, the instructions for this:
- Uninstall Audials from your computer.
- Open the registry editor with right click Run as administrator (it can be found via the search function)
- There, under the following path, remove both folders with the name RapidSolution:
- Then reinstall Audials.
- Click on the gear wheel at the bottom left of the software, under General click on Enter licence, there the licence can be entered and registered.