Telephone activation

If the message Online activation is no longer supported for this product is displayed, you can ignore the error and call the numbers listed for your country or region in this article.

  1. In the Activation Wizard, select I want to activate the software by telephone and then Next. If nothing happens when selecting Next, press the  ENTER key.

  2. In the Activation Wizard, under Step 1, select your country or region, and then call the Product Activation Center at the phone number listed under the country or region you selected.

  3. When prompted by the Product Activation Center, provide the Installation ID displayed in the Activation Wizard under Step 2.

  4. You will then be asked for the number of devices. Enter the number "0".
  5. The Product Activation Center will provide a Confirmation ID that you enter in the Activation Wizard under Step 3.

  6. Select Next, and follow the instructions to complete the activation process. If nothing happens when selecting Next, press the ENTER key.






If you should encounter any unexpected problems, please contact us at +49 800 1100077.

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